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Useful information

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The most useful information for your holiday

Our general conditions at a glance

Deposit

For a definitive confirmation of your stay we kindly ask for a deposit of 30% of the total amount of your stay.

Cancellation conditions

SPECIAL CANCELLATION CONDITIONS WINTER 2021/22

 

  • Cancellation within 30 days before the arrival date no penalty and the deposit will be fully refunded
  • From 29 to 15 days before the arrival date 30% penalty
  • From 14 days before the arrival date or in case of no show 100% penalty

In the case of travel bans for individuals, we will try to find a solution by assessing the situation on a case-by-case basis.
In case of forced closure of our hotel due to a sanitary emergency, the deposit will be refunded in full without any cancellation penalty


In case of earlier departure or late arrival a penalty equal to the room rate will be charged. We strongly recommend to take out travel insurance.


For agencies and tour operator’s different cancellation conditions apply

Payment

We accept Eurocheque, Visa, Mastercard, bank transfers, and credit card payments through the “Click-to-pay” system on our website.

 

Our bank details:
CASSA RURALE Val Badia – Sede Corvara
IBAN: IT17 V 08010 58340 000300003417
Swift: RZS BIT 21008

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Hotel Col Alto